Records are sorted by date.
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Article- Is your company as customer-focused as you think?
Barwise, Patrick, Meehan, Sean MIT Sloan management review, 2010, p. 63-68 Call No : ART |
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Article- The effect of merger on employee views of corporate reputation: time and space dependent theory
Chun, Rosa, Davies, Gary Industrial marketing management, 2010, p. 721-727 Call No : ART |
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Article- Reputation gaps and the performance of service organizations
Davies, Gary, Chun, Rosa, Kaming, Michael A. Strategic management journal, 2010, p. 530-546 Call No : ART |
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Reference Book- IMD world competitiveness yearbook : 2010
Ed. : Garelli, Stéphane Lausanne : International Institute for Management Development, 2010, 547 p. Call No : SR1 |
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Article- That was Kaizen, this is now
Fischer, William A. Financial management, 2010, 2 p. Call No : ART |
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Article- Warum "schwache Verbindungen" wertvoll sind
Pulcrano, Jim Io new management, 2010, 4 p. Call No : ART |
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Article- Cycles are cycles
Billington, Corey A. Journal of supply chain management (The), 2010, p. 5-6 Call No : ART |
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Conference Paper- The impact of CEO narcissism on incumbent inertia and discontinuous change
Gerstner, Wolf-Christian, Enders, Albrecht, König, Andreas Strategic management society, 2009, 7 p. Call No : CP |
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Article- What to pay attention to most
Lucas, Deborah J., Hamilton, Stewart MIT Sloan management review, 2009, p. 20 Call No : ART |
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Article- Using triangulation to validate themes in qualitative studies
Jonsen, Karsten, Jehn, K. Qualitative research in organizations and management, 2009, p. 123 - 150 Call No : ART |
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Article- Towards an integrated perspective of strategy : the value-process framework
Enders, Albrecht Journal of strategy and management, 2009, 22 p. Call No : ART |
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Article- Forbearance in organizational citizenship behaviour
Markoczy, Livia, Vora, Davina, Xin, Katherine International journal of human resource management, 2009, p. 321 - 347 Call No : ART |
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Conference Paper- The antecedents and consequences of the price carrier decision in service
Michel, Stefan Eichstätt-Ingolstadt : Ingolstadt School of Management, 2009, 1 p. Call No : CP |
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Article- Why service recovery fails : tensions among customer, employee, and process perspectives
Michel, Stefan, Bowen, David Earl, Johnston, Robert Journal of service management, 2009, p. 253-273 Call No : ART |
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Article- The influence of governance on negotiation strategies in buyer-supplier disputes
Lumineau, Fabrice, Henderson, James E. Academy of management proceedings, 2009, 6 p. Call No : ART |
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Conference Paper- The commonwealth law of qualitative studies : how inductive studies explain their own methods
Narasimhan, Anand, Jonsen, Karsten Chicago : Academy of Management, 2009, 14 p. Call No : CP |
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Conference Paper- Developing a measure of transnational social capital of individuals
Levy, Orly, Peiperl, Maury A. Chicago : Academy of Management, 2009, 36 p. Call No : CP |
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Conference Paper- Teaching about careers: renewing both process and content
De Janasz, Suzanne C., Peiperl, Maury A. Southern management association, 2009, 5 p. Call No : CP |
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Book- Anytime coaching : unleashing employee performance
Wedding Kloster, Teresa, Sherwin Swire, Wendy Vienna : Management Concepts, 2009, 186 p. Call No : 410 KLO |
